Terms

The website www.Satrah.in (“Satrah.in”) is operated by Ownly Nob Stash Private Limited ("Satrah" or "us" or "we" or "our"), having its registered office located 18-1107/A/1, Santhosh Nagar, Miryalaguda, Nalgonda - 508207, Telangana, India. Please read the Terms & Conditions document carefully before using the Satrah.in website. By using the Satrah.in website, you signify your agreement to be bound by Satrah’s Terms & Conditions.

Please read these conditions carefully before using the Satrah.in website. By using the Satrah.in website, you signify your agreement to be bound by these conditions.

In addition, when you use any current or future Satrah.in services, you will also be subject to the terms, guidelines, and conditions applicable to that Satrah’s Service. ("Terms"). If these Terms & Conditions are inconsistent with such Terms, the Terms will control.

These "Terms & Conditions" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Satrah Software Terms

Use of the Satrah Software

You may use Satrah Software solely for purposes of enabling you to use and enjoy the Satrah Services as provided by Satrah, and as permitted by the Terms & Conditions. You may not incorporate any portion of the Satrah Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Satrah Software or otherwise assign any rights to the Satrah Software in whole or in part. You may not use the Satrah Software for any illegal purpose. We may cease providing any Satrah Software and we may terminate your right to use any Satrah Software at any time. Your rights to use the Satrah Software will automatically terminate without notice from us if you fail to comply with any of these Satrah Software Terms, the Terms & Conditions or any other Terms. Additional third-party terms contained within or distributed with certain Satrah Software that are specifically identified in related documentation may apply to that Satrah Software (or software incorporated with the Satrah Software) and will govern the use of such software in the event of a conflict with these Terms & Conditions. All software used in any Satrah Service is the property of Satrah and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.

Use of Third-Party Services

When you use the Satrah Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering

You may not, and you will not encourage, assist, or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Satrah Software, whether in whole or in part, or create any derivative works from or of the Satrah Software.

Conditions relating to your use of Satrah.in

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us. Satrah.in reserves the right to refuse access to the website, terminate accounts, remove, or edit content at any time without notice to you.

Privacy

Please review our Privacy Policy, which also governs your visit to Satrah.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Satrah.in will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

E-Platform for Communication

You agree, understand and acknowledge that the website is an online platform that enables you to purchase products or services listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Satrah is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products or services on the website shall be a strictly bipartite contract between you and the sellers on Satrah.in.

Access to Satrah.in

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for website access

Subject to your compliance with these Terms & Conditions and payment of applicable fees, if any, Ownly Nob Stash Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ownly Nob Stash Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Ownly Nob Stash Private Limited and / or its affiliates, as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Satrah.in and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Ownly Nob Stash Private Limited's or its affiliates' names or trademarks without the express written consent of Ownly Nob Stash Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Ownly Nob Stash Private Limited and / or its affiliates, as applicable.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Satrah.in as long as the link does not portray Ownly Nob Stash Private Limited, Satrah.in, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Satrah.in logo or other proprietary graphic or trademark as part of the link without express written consent of Ownly Nob Stash Private Limited and / or its affiliates, as may be applicable.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Satrah.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following for fraudulent purposes, or in connection with a criminal offense or other unlawful activity to send, use or reuse any material that does not belong to you; or is illegal, is offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic, or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties or relates to or promotes money laundering or gambling or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam to deceive or mislead the addressee about the origin of messages.

Reviews, comments, communications, and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content does / is not illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceive or mislead the addressee about the origin of messages. In the event a user fails to comply with the above. Satrah.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Satrah.in violates these Terms & Conditions and, or terminate your permission to access or use this website.

If you do post content or submit material, and unless we indicate otherwise, you grant Ownly Nob Stash Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual, and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and Ownly Nob Stash Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Ownly Nob Stash Private Limited, including the execution of deeds and documents, at its request.

You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Satrah.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Satrah.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Ownly Nob Stash Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

Claims against Objectionable Content

Accordingly, Satrah.in operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceives or misleads the addressee about the origin of messages (" Objectionable Content "), please notify us immediately. Once this procedure has been followed, Satrah.in will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.

Copyright, authors' rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ownly Nob Stash Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Ownly Nob Stash Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Ownly Nob Stash Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.

You may not systematically extract/ or re-utilise parts of the contents of the website without Ownly Nob Stash Private Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Ownly Nob Stash Private Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Ownly Nob Stash Private Limited and / or its affiliate's (as may be applicable) express written consent.

Intellectual Property Claims

Ownly Nob Stash Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement.

Trademarks

SATRAH.IN, SATRAH, THE SATRAH LOGO, and other marks indicated on our website are trademarks or registered trademarks of Satrah.in, or its subsidiaries (collectively "Satrah"). Satrah.in's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Satrah. Satrah's trademarks and trade dress may not be used in connection with any product or service that is not Satrah's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Satrah. All other trademarks not owned by Satrah that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Satrah.

Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the website. At no time shall any right, title or interest in the products or services sold through or displayed on the website vest with Satrah nor shall Satrah have any obligations or liabilities in respect of any transactions on the website.

INACCURACY DISCLAIMER

From time to time there may be information on Satrah.in website or in our catalogue that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Satrah.in reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Indemnity and Release

You shall indemnify and hold harmless Ownly Nob Stash Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms & Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party. You hereby expressly release Ownly Nob Stash Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

Children

Use of Satrah.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Satrah.in only with the involvement of a parent or guardian.

Other Businesses

Parties other than Ownly Nob Stash Private Limited and its affiliates may operate stores, provide services, or sell product lines on Satrah.in. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Ownly Nob Stash Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other Terms & Conditions.

Communications

When you visit Satrah.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional, and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to the policies and Terms & Conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts.

Our Details

This website is operated by Ownly Nob Stash Private Limited. For the Satrah.in website, you could contact us by visiting Support page in our website.

Customer Complaint Details

The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.

Satrah Software Terms

In addition to these Terms & Conditions, the terms apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Satrah Services (the "Satrah Software").

Conditions of Sale (between sellers and buyers)

Please read these conditions carefully before placing an order or bid for any products or services with the Sellers ("We" or "Our" or "Us", wherever applicable) on the Satrah.in (the website). These conditions signify your agreement to be bound by these conditions.

In addition, when you use any current or future Satrah.in service, you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale Aare inconsistent with such Terms, the Terms will control.

Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products or services on the website by us to you.

Our Contract

Your order is an offer to us to buy the product(s) or service(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website. You cannot cancel your order for a product

Returns

Most items purchased from sellers listed on Satrah.in are not returnable, except those that are explicitly identified as returnable. The return is processed only if it is determined that the product was not damaged while in your possession the product is not different from what was shipped to you the product is returned in original condition.

You can review refund policy for products listed on Satrah.in. For the unsuccessful bids the refund is issued to the original payment method, the details for making such refund and the timelines are detailed in the refund policy.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products or services from us and you agree to bear any and all applicable taxes including but not limited to GST, duties and cesses etc.

Children

Use of Satrah.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

Communications

When you visit Satrah.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Losses

Alteration or Amendments to the Conditions

We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Our Details

This website is operated by OWNLY NOB STASH PRIVATE LIMITED. For the satrah.in website, you could contact us by visiting Support page in our website. Or by mailing us at satrahonline@gmail.com or call us at +91 8639721261.